Question 1

Why should I buy pre-sale tickets?

Accepted Answer

Purchasing pre-sale tickets allows you and your family to ensure you get your preferred date as well as possibly taking advantage of any promotions that may be offered at that time. We anticipate AMAZE to sell out each night.

Question 2

What are the hours AMAZE is open?

Accepted Answer

AMAZE will be open Thursdays through Sundays 5:00pm-10:00pm starting November 22nd. Check out the calendar on the Buy Tickets page for up to date days and times that AMAZE will be open.

Question 3

Do I only have two hours to stay when choosing a ticket timeslot?

Accepted Answer

No, we want you to experience the night at your leisure. Our time slots are designed so we can anticipate our guests on the property and ensure our guests have the experience we have designed for you.

Question 4

What if I buy my tickets but need to change my date?

Accepted Answer

We allow changing your date up to 7 days prior to your ticketed date. Alternate dates are based upon availability. Please send a message to Info@amazelightfestival.com to submit a request for a date change.

Question 5

Will Santa be there?

Accepted Answer

Yes Santa will be at the event and he is so excited to meet you all!

Question 6

Do I have to pay for parking?

Accepted Answer

Yes once you enter the property you will need to pay separately for parking.

Question 7

Is smoking allowed at AMAZE?

Accepted Answer

AMAZE is a non-smoking event.

Question 8

Is Amazing stroller and wheelchair friendly?

Accepted Answer

Yes!

Question 9

Is there food at Amaze?

Accepted Answer

Yes there will be a variety of yummy food options available for purchase at the event.

Question 10

Will there be alcohol at AMAZE?

Accepted Answer

Yes there will be alcohol available for purchase at the event.

Question 11

What is the best day to attend AMAZE?

Accepted Answer

Any day you decide to go to the event will be AMAZE-ing!! Weekends are most popular and book up fast so make sure to purchase your tickets early!

Question 12

Is there an age limit for AMAZE?

Accepted Answer

All ages are welcome! Children 16 and younger must be accompanied by an adult.

Question 13

How do I become a vendor at AMAZE?

Accepted Answer

Please click here to contact us for vendor information.

Question 14

What items are prohibited to bring into the event?

Accepted Answer

Guns, knives, lawn chairs, ice chests, outside food and beverages, drones, skate boards, bikes, fireworks, drugs, alcohol. All items subject to security approval.

Question 15

Are pets allowed in the event?

Accepted Answer

As much as we love all pets and want them to experience the magic of the season, no pets of any kind will be allowed to attend AMAZE. Service animals will be allowed within the venue.

Question 16

Are bags allowed within the event?

Accepted Answer

Bags up to 16”x16” are allowed within the venue but will be subject to a bag check prior to entry.

Question 17

What happens if it rains?

Accepted Answer

We are hoping to have beautiful clear skies for the duration of the event. We will operate through light rain. If we must close for inclement weather, we will offer an alternate date for attendance. For any further questions contact us at info@amazelightfestival.com.

Question 18

Are refunds available?

Accepted Answer

Sorry but all sales are final and we do not allow refunds.

FREQUENTLY ASKED QUESTIONS